Do you take insurance?

We are not currently paneled with any insurance providers and cannot accept insurance as payment. This will be an option in the future, though! Currently, our therapy services would be considered Out-of-Network. You can scroll down to read more about how much counseling costs, how OON insurance reimbursement might work, reduced rates options, as well as what payments we accept, in the FAQs below. Consultation and public workshops are not reimbursable through insurance and are self-pay as well.

Can I use my FHA/HSA benefits?

Yes! We are classified as a counseling center and can accept FHA/HSA payments through Stripe. It's also extremely important to note that although we are able to accept FSA/HSA payments, you might still be declined due to various reasons. FSA/HSA cards are heavily regulated and are required to abide by various guidelines that can make processing them difficult. If you experience any errors in using FSA/HSA cards, you will need to enlist the assistance of the bank/administrator you use to find out why.

Can you offer a superbill for Out-Of-Network benefits?

Yes. These are accessible through your client portal and can potentially be submitted to your insurance company for reimbursement. Note: submitting a superbill does not guarantee your insurance will reimburse the full session amount. Check with your insurance for about your specific coverage policy.

How much is counseling?

Individual therapy sessions are $150 for the initial intake evaluation and $125 for subsequent individual sessions. Family sessions of 2 or more people are $250 per session. Group sessions usually range from $50-$75 per session per individual. We provide a free 10-15 minute phone consultation if you have questions about any of our services or would like to explore goodness-of-fit with our center.

Do you offer sessions at a reduced rate?

Yes with some exceptions. There are a limited number of spots on our caseload for reduced rate or sliding scale counseling services. These are offered to individuals and/or families when space is available. If you are in need of one of these options, please reach out, so we can let you know when we have sliding scale spaces available.

Are you offering any face-to-face sessions?

Yes. Our office is located at 617 Franklin Ave, Suit #19, Berlin, MD 21811. All sessions are by appointment only. We cannot guarantee someone will be there to speak with you if you do not have an appointment.

What if I have to cancel my appointment?

We have a cancellation policy that requires 48 hours notice. If you cancel 48 hours or more in advanced, no worries! If you late cancel or no-show, we charge a full-session fee. While we know this can be frustrating, we also want our clients to know that we value our time and theirs. If we don’t have ample notice for a cancellation, that is potentially harming someone else who is in need of counseling services.

How long does counseling take? How long is a session?

• Length of treatment is determined through initial and ongoing assessment, consultation to the client, and depends on symptom acuity and treatment goals.

• Intake assessment appointments are typically 60 minutes, and regular counseling sessions are typically 50-55 minutes.

• Group counseling sessions are usually 1-2 hours depending on the nature of the group.

• You have the right to end treatment at any point. We welcome ongoing discussion about treatment planning and frequency of sessions.

What do I need to prepare for my first counseling session?

You will receive an email link to our electronic health record client portal. Through the client portal, you will be able to access paperwork to review and complete prior to your first meeting. The intake will ask for some basic mental health and medical history, as well as why you are currently seeking counseling. There will also be legal and financial paperwork to complete prior to your meeting. You can also sign up for email appointment reminders in your Client Portal. If this paperwork is not completed by the time of the appointment, it will have to be done during your first session.

If you have a virtual session scheduled, you will receive a Google Meet link before your appointment. If you have an in-person meeting, you can either wait in your car and text us when you have arrived, or you can come in and wait in the waiting room.

What is telehealth or a virtual meeting? How does it work?

We currently use G Suite through Google, which includes HIPAA compliant Google Meet.

• A meeting link will be created, and you will be invited to it via email or a calendar invite. When ready, just click the link!

• You will need to either download Google Meet software to your phone, or access the link from a computer browser window.

• Although you can use data from your phone to use the app (if you choose to use your phone), we recommend using a WiFi connection to decrease connectivity issues and ensure you don’t incur fees for data use, if at all possible

• Please find a safe secure confidential space to have your online session or meeting. A lot of people sit in their car in the driveway or garage for peace and quiet. Others hop on their desktop in a room at home, use a white noise app on their phone for privacy, and shut the door.

How do I schedule an appointment?

Email info@calmmindshealingcenter.com, or call/text 443-252-3369. Or check out our contact page.

How much is consultation?

We offer brief, one-time consultation calls for prospective clients and other professionals, for other consultation services there is a fee structure. In general, the consultation fee is $125 per hour for speaking, educational, or presentation events.

If you are a clinician or other healing professional and are interested in receiving some additional consultation support, we can negotiate a contract for frequency of meetings. The rate for any sort of clinical case consultation support is $125 per hour.

I have another question I don’t see answered here.

Be sure that you’ve checked out our About and Services page to see if any of the information on those pages is helpful!

Please use the form on the Contact page to send us any other questions, or to set up an appointment.